Chances are, right now it is forwarding to the local IP address of 192.168.1.2.

Once you are here, you can then edit the local IP to forward to if it is incorrect.

Second: A section called “Advanced Set-up” where you will find the port forwarding information.

First: The list of devices connected to the router (or internet).

Assuming you can log into router and port forwarding is already set up, look at two things.

If you still don’t know how to login, google your router and look for a user guide.

If you know how to log into your router, your router will list everything that is connected.

See how many devices are connected to your internet.

If this has not been done, look into getting it done

There is a way to make it static instead of dynamic, meaning it will stay the same and not change anymore.

If you don’t know what the IP Address for your recorder is…that’s okay! Most people don’t.

Make sure the local IP address for the recorder is the same IP address the router is tell it to go to.

You should set up our router to forward ports (80,8000, and 8554) to the NVR (Like a forwarding/phone extension system, and using TCP not UDP).

Anything that connects to your router, the router gives it a specific local IP address that is unique to your local network.

Port forwarding: Your router sends information from a certain port to do a specific function.

The router tells the camera phone app where to go to get the information (Tells the app to get the information from the NVR) Router is the “gatekeeper” to tell where information should go to.

If it’s not the same, click on the “edit: button on the top right and change it to your public IP address. Google “ What is my IP address” and check to make sure the IP address on google matches the IP address on your app.then click arrow on the right and it will take you to details where you can see your IP address.Open the camera app on your smartphone (This app might change).Because of this, if you camera app stops working, you first want to check if your IP address has changed. So u nless you are paying the internet provider, the internet provider can change the IP address whenever they want. Every internet connection in the world has its own IP address. If you didn’t change anything and it stopped working, it might be because your IP address changed. Why can’t I see my Cameras from my phone app anymore?ĭid you get a new router or internet service? If so, you will need to set up your router to forward to your DVR so your camera phone app will work again. Here are a few steps to take to troubleshoot the problem. In How to, Video Surveillance and Security Cameras

Why cant i download office lens